Guidelines for Special Orders
Special orders assistance: Maureen Brown- sporders@abc.nc.gov / 919-948-7896
Invoicing questions: Debbie Haydon- dhaydon@lbbncabc.com / 919-534-1921
Deliveries: Mike Waters- mwaters@lbbncabc.com / 919-773-2870
*Shipping costs are the responsibility of the supplier.
Labeling
Each case will need two labels.
Top Label
- 6-digit order number
- ABC Board name
Side Label
- Product Name
- NC Code
- Description and Size
- SCC & UPC Codes
The 6-digit order number, ordering ABC Board and 5-digit NC Code can be found in the special-order email.
Additional Instructions for Barrel Orders
Please make sure to affix an additional label on top of all BTB orders with the following information clearly labeled:
- BTB
- ABC Board
- Total number of cases
- NC Code
Real life examples of top labels:
Real life examples of side labels:
Short Shipments
It is important to ship orders in their entirety. Any partial shipment will be closed out as shortshipped. Please do NOT send in remaining cases at a later date as the order will be closed on our end. You will need to contact the ABC Boards to submit a new order for additional cases.
Invoicing & DSDLink
You do not need to send an invoice. All products that go to the ABC Boards have to be processed through our state warehouse, LB&B, and they create and send the invoices to the boards. The ABC Boards have 30 days from the day they receive the products from our warehouse to remit payment. Those invoices are accessible through DSDLink for every supplier. For access, reach out to Shay Rodgers of LB&B who will be happy to set you up in our system.
- srodgers@lbbncabc.com
- 919-534-1914